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ACO 3

ACO NAME AND LOCATION

agilon health Ohio ACO, Inc.
d/b/a Senior Health Connect ACO 3
440 Polaris Parkway, Suite 550
Westerville, OH 43082

Learn more about your ACO and why we sent you a letter

ACO PRIMARY CONTACT

Eric Becker, ACO Executive
[email protected]
562-256-3800

ACO HOURS OF OPERATION

11 am – 8 pm EST

PARTICIPANTS AND PREFERRED PROVIDERS

There are no joint ventures between Senior Health Connect ACO 3 and any of its Participating Providers or Preferred Providers and Facilities.

CLINICAL AND ADMINISTRATIVE LEADERS

  • ACO Executive: Eric Becker, agilon health
  • ACO Head of Operations: Quenyona Patterson, agilon health
  • Chief Compliance Officer: Wanda McClatchy, agilon health (interim as of 7/31/26)
  • Chief Technology Officer: Varun Anand, agilon health (interim)
  • Finance Director: Kenny Bellendir, agilon health
  • Chief Legal Officer: Denise Zamore, agilon health
  • Quality Improvement Leader: Karen Phillippi, agilon health
  • Medical Director: Pat Goggin, MD, Physicians Group of Southeastern Ohio Inc.

GOVERNING BODY

  • Pat Goggin, MD, Chair & Medical Director, Voting Member, Physicians Group of Southeastern Ohio Inc., 12.5%
  • Brian Luft, MD, Voting Member, Physicians Group of Southeastern Ohio Inc., 12.5%
  • Larry Cowan, DO, Voting Member, Physicians Group of Southeastern Ohio Inc., 12.5%
  • Zach Liapis, DO, Voting Member, PriMed Physicians, 12.5%
  • Mark Schloneger, MD, Voting Member, PriMed Physicians, 12.5%
  • Janette Froehlich, MD, Voting Member, PriMed Physicians, 12.5%
  • Karthik Rao, MD, Voting Member, Chief Medical Officer of agilon Health, 3.13%
  • Steven Cooke, Voting Member, Regional Director Risk Adjustment and Quality of agilon Health, 3.13%
  • Kyle Paugh, Voting Member, Executive Director Market Leadership, 3.13%
  • Heidi Hittner, Voting Member,  SVP Network Growth & Operation of agilon health, 3.125%
  • Blaine Barnett, Voting Member, Regional Market President of agilon health, 3.125%
  • Kenny Bellendir, Voting Member, SVP Finance of agilon health, 3.125%
  • David Boyer, Consumer Advocate, Voting Member, Self-employed, 3.125%
  • Mary Luebcke, Medicare Beneficiary, Voting Member, Retired, 3.125%

SHARED SAVINGS & SHARED LOSSES RESULTS

AMOUNT OF SHARED SAVINGS/LOSSES:

  • First Agreement Period
    • Performance Year 2024: $14,211,438.31
    • Performance Year 2023: $17,458,157.08
    • Performance Year 2022: $12,694,176.98
    • Performance Year 2021: $1,519,562

Performance Year 2024 results reflect CMS Final Settlement data released July 2026.

SHARED SAVINGS DISTRIBUTION:

  • First Agreement Period
    • Performance Year 2024
      • Portion of Shared Savings invested in infrastructure, redesigned care processes, and other resources necessary to improve outcomes and reduce Medicare costs for Beneficiaries: 41%
      • Portion of Shared Savings Distribution of Participant Providers and Preferred Providers: 59%
    • Performance Year 2023
      • Portion of Shared Savings invested in infrastructure, redesigned care processes, and other resources necessary to improve outcomes and reduce Medicare costs for Beneficiaries: 47%
      • Portion of Shared Savings Distribution of Participant Providers and Preferred Providers: 53%
    • Performance Year 2022
      • Portion of Shared Savings invested in infrastructure, redesigned care processes, and other resources necessary to improve outcomes and reduce Medicare costs for Beneficiaries: 47%
      • Portion of Shared Savings Distribution of Participant Providers and Preferred Providers: 53%
    • Performance Year 2021
      • Proportion of Shared Savings invested in infrastructure, redesigned care processes, and other resources necessary to improve outcomes and reduce Medicare costs for Beneficiaries: 77.8%
      • Proportion of Shared Savings distributed to Participant Providers and Preferred Providers: 22.2%

QUALITY PERFORMANCE RESULTS

2024 QUALITY PERFORMANCE RESULTS:

Quality performance results are based on Medicare claims submitted for items and services furnished to ACO Beneficiaries.

  • Overall Quality Score: 100%
  • Risk-Standardized, All-Condition Readmission Rate (ACR): 15.33
  • Risk-Standardized, All-Caused Unplanned Admissions for Patients with Multiple Chronic Conditions (UAMCC): 30.23
  • Timely Follow-Up After Acute Exacerbations of Chronic Conditions (TFU): 81.01
CAHPS for ACO Survey Measures Reported Performance Rate Current Year Mean Performance Rate (REACH ACOs)
Getting Timely Appts, Care, & Information 85.13 81.64
How Well Providers Communicate 95.37 93.70
Care Coordination 90.18 85.07
Shared Decision Making 69.29 64.12
Patient Rating for Provider 94.29 92.29
Courteous & Helpful Office Staff 94.78 91.69
Health Promotion & Education 68.88 65.43
Stewardship of Patient Resources 31.86 26.30

2023 QUALITY PERFORMANCE RESULTS:

Quality performance results are based on Medicare claims submitted for items and services furnished to ACO Beneficiaries.

  • Overall Quality Score: 100%
  • Risk-Standardized, All-Condition Readmission Rate (ACR): 15.17
  • Risk-Standardized, All-Caused Unplanned Admissions for Patients with Multiple Chronic Conditions (UAMCC): 32.55
  • Timely Follow-Up After Acute Exacerbations of Chronic Conditions (TFU): 79.88
CAHPS for ACO Survey Measures Reported Performance  Rate Current Year Mean Performance Rate (REACH ACOs)
Getting Timely Appts, Care, & Information  87.27       81.52
How Well Providers Communicate  95.45       93.48
Care Coordination  88.52       84.99
Shared Decision Making  63.53       63.03
Patient Rating for Provider  93.36       92.14
Courteous & Helpful Office Staff  93.97       91.38
Health Promotion & Education  63.64       63.57
Stewardship of Patient Resources  28.41       25.48

2022 QUALITY PERFORMANCE RESULTS:

Quality performance results are based on Medicare claims submitted for items and services furnished to ACO Beneficiaries.

  • Overall Quality Score: 100%
  • Risk-Standardized, All-Condition Readmission Rate (ACR): 14.94
  • Risk-Standardized, All-Caused Unplanned Admissions for Patients with Multiple Chronic Conditions (UAMCC): 31.17
  • Timely Follow-Up After Acute Exacerbations of Chronic Conditions (TFU): 74.16
CAHPS for ACO Survey Measures Reported Performance  Rate Current Year Mean Performance Rate (REACH ACOs)
Getting Timely Appts, Care, & Information  90.21       81.97
How Well Providers Communicate  95.55       93.10
Care Coordination  88.40       84.70
Shared Decision Making  63.54       61.56
Patient Rating for Provider  94.65       91.74
Courteous & Helpful Office Staff  93.41       91.10
Health Promotion & Education  65.94       61.84
Stewardship of Patient Resources  26.42       24.96

2021 QUALITY PERFORMANCE RESULTS:

Quality performance results are based on Medicare claims submitted for items and services furnished to ACO Beneficiaries.

  • Overall Quality Score: 100%
  • Risk-Standardized, All-Condition Readmission Rate (ACR): 15.27
  • Risk-Standardized, All-Caused Unplanned Admissions for Patients with Multiple Chronic Conditions (UAMCC): 29.52

D0116_REACHPubDiscTempv5_IA 07/16/2026

If you have any compliance concerns regarding Senior Health Connect ACO 3, please click here to submit a report.

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